Established in 1993 and with more than 23 years’ experience within the hot water heating industry, Affordable Hot Water has everything you need for dealing with any hot water related issue.
With an expert team of qualified tradesmen at hand, we’re the best for electric, solar and gas heaters throughout Sydney.
Owner Shane Foster has been installing and repairing hot water systems since 1988 and has over 28 years of proven service.
We are service agents and warranty agents for Rheem and Dux. We only use genuine parts. We have our own stock of EVERY Rheem and Dux domestic storage tank available for immediate delivery. We have our own staff. We don't subcontract your job to someone else.
Thanks so much for installing my new system so quickly. Your service team were excellent and will highly recommend you to all my friends whenever they need to renew their hot water system. Thanks again. Regards,- Wendy R. -
- Con G. -
Thank you for the prompt service and advice. I am glad we did not install the instant system. Regards,
Just a quick email to say how impressed I have been with your company. You sounded very friendly on the phone & the service has been excellent - the best I've seen in years. I didn't even bother getting a competitive quote as your quote sounded very reasonable. I only called you around 5.30pm yesterday (referred by Dux), you said you'd call at 8am today (which you did) & within 45mins of the 8am phone call this morning, Dave was here with a friendly face & a quick installation. Top marks guys - keep up the great service. Cheers,
You fitted my HWS a month or so ago at Gower St Summer Hill and I was very happy with the result and service, I’ve referred you to my sister - as her HWS is packing it in – would appreciate if you could do her a good price – she will call you. Enjoy your weekend. Kind regards,- Dana B. -
At 7.00am today we placed an order with you to have a replacement gas hot water service installed at our home - the job is now complete, fully installed and functioning brilliantly - the time now is 9.06am. I can't tell you how impressed we are with the service you have provided. Not only was it the speed with which you responded to our call (on our doorstep within the hour) but Dave, the installer, was exceptionally professional, friendly and completed the job to such a high standard. Well done Affordable Hot Water - a truly great service you have provided and we will have no hesitation using you again or recommending you to others. Kind regards,- Michael and Debbie -
I am writing to congratulate you on the excellent service you provided last Friday. I spoke with Lachlan early in the morning after the problem occurred and he explained very clearly the procedures and costs involved. The service person who came to our house was Marcel and his technical ability and his pleasant personality were superb. It turned out that it was not a problem with the water heater after all but it was a burst pipe. Marcel fixed the problem very quickly and expertly and we had our hot water restored by lunchtime. We will be certain to use Affordable Hot Water whenever a problem arises and we will tell all our friends and neighbours. Yours sincerely,- Frank and Pat -
Please pass on my thanks to Marcel (?) for the installation at 4 Ross Pl yesterday. Appreciate the good service and quick response. Regards,- Robert R. -
I am writing to let you know that on Tuesday our hot water system blew up – so to speak. You were recommended to me, so I quickly phoned your office. To cut a long story short I was terribly impressed with your service from the time I placed the call, to the time the job was finished. I believe I spoke with your office around 10am. One of your staff (Dave) was here before I knew it and the water heater was decommissioned and a new one installed by 2pm same day. Dave was polite, efficient and professional. Our past experiences with having water heaters replaced have been extremely painful so your company was a very pleasant surprise. Keep the good work up. We will certainly be recommending you. Regards,- Deb M. -
Lachlan and the Affordable Hot Water team, I would like to thank you all for the very professional and prompt service you provided me as well as providing the right price. From the first phone conversation with Lachlan who was extremely informative and helpful, to the service guys that installed the Hot Water unit within 24 hours. The timing and the call for the office to let me know that the guys would be arriving on time(as indicated), with 30 minutes’ notice from a lady in your office. Then the installer asked had the call come from the office to let me know of their imminent arrival. The guys cleaned up and hosed down the area which is much appreciated and a credit to their professionalism. I will be highly recommending your service to my friends and acquaintances. Please pass on my comments to all concerned and it is much appreciated. Thank you. All the best, Regards- Phil H. -
Just wanted to give you some feedback on your employee, Rod, who completed the installation of my hot water service, and completed the small repair yesterday. I have just recently moved into a new property, and have now had over 20 different trades people and various service providers of some kind at my place doing work over the past couple of weeks, so I have seen the full extent of customer service out there. I wanted to let you know that Rod was the clear standout of all of these people, and really impressed me with his service, professionalism and friendliness. He gave honest, appropriate advice, completed the job efficiently, and provided advice on maintaining the hot water system going forward. He also was very clean, taking care to protect my carpet and cleaning up when he was finished. I really appreciated this, because I had a series of others in my home who did not clean up and in several cases used drills etc without using sheets on the floor or bothering to say anything first or clean up afterwards. Rod certainly has a good sense of customer service, which was really refreshing for me after a long line of others who don’t! Anyway, excellent service like this is very hard to find these days, so I thought it was important that I recognise it and pass the feedback to you. Thanks again to Rod. Thanks- Kara D. -
I just wanted to say thank you for the service we received from Affordable Hot Water on Thursday, 16th May. I spoke with you several times and you were very professional and knowledgeable, answering all my queries with regard to replacing our hot water system and I appreciate you taking the time to explain things to myself, as well as why it was best for our family's hot water needs. Dave came out, extremely promptly and removed the existing hot water system, leaving everything neat and tidy. He was very friendly to myself and my young son and was very professional, as well as completing the task quickly, resulting in minimal disruption to our day. Dave was joined by his co-worker, who delivered the new hot water system. I apologise, that I don't recall his name, however, he was also extremely friendly towards our family and very efficient. My husband and I both agreed that the service offered by your company, was extremely prompt and we were more than happy with the cost, which was less than half what we had been quoted earlier that day. Thanks again Lachlan, we are more than happy to recommend you to our family and friends.- Kerry & David -
Marcel completed a replacement & installation for us today in Fairlight & I am extremely pleased with all of the service. Beginning at the initial phone conversation regarding price & choice of hot water system. Everyone has been extremely friendly, professional & the process has been made very easy for us. I would definitely recommend Marcel, he was happy to answer all my questions, nothing seemed a bother & he left our laundry spotless after installation. Thank you, Heather C.- Heather C. -
These guys were amazing! Shane and his friendly team have come to our rescue on two occasions. Very reasonable prices, great service and extremly professional. Couldn't speak highly enough about these guys. Make the call, you won't regret it.- Brendan S. -
Cannot recommend this company enough. Fast, efficient, reliable service. The staff go beyond the call of duty and we found that they were prompt and clean and very friendly. From the moment of calling to get a quote to installation of our new hot water system we were treated with the utmost courtesy from the staff on the telephones to the installers.- Liza H. -
Great service. The same day repair. Initially installed the tank under the house in very hard to reach area where other guys gave up. Helped with the problematic water mixer free of charge. Definitely would use again. Well done guys.- Susanna V. -
I have used these guys for many years. And the price is always competitive. I would say the service process is above my expectations always. They are honest and always prompt to replace or repair. I would highly recommend AAA+- Terry M. -
Very prompt efficient friendly service - would use again.- Ingrid K. -
Awesome guys who are always friendly, helpful and of course affordable, like their name suggests. Prompt service and great advice when we suddenly needed to replace the hot water service. They fixed the temperature just the way we like it. Thanks for our beautiful hot water.- Shell G. -
Thank you for your excellent service today Affordable Hot Water! From making the phone call this morning to having a brand new Dux system installed professionally and quickly by Marcel in under 3 hours. One very happy repeat customer here! Highly recommended.- Lesley W. -
1300 765 764
Frenchs Forest - 9972 7600 * Brookvale - 9972 2114 * Mona Vale - 9979 8305 * Neutral Bay - 9957 2886 * Chatswood - 9415 3856 * Cherrybrook - 9484 4565 * Wahroonga - 9487 4386 * Ryde - 9809 3268
Call 1300 765 764 for your hot water system service, repair or replacement today!